Wig Fix Program

At Indiaims, each wig is constructed with care and attention to structural integrity. This policy is designed to ensure your unit remains secure and supported during the initial period after purchase.

Indiaims offers complimentary repairs within 90 days of delivery for issues strictly related to the internal construction of the wig.

Covered Under Free Repairs:

- Tracks or bundles coming loose from the wig cap

- Wefts or stitching detaching from the cap structure

- Closures or frontals lifting due to cap construction issues (not lace damage or adhesive-  related wear)

- Repairs are limited to structural integrity only and do not extend to styling, customization, or wear-related concerns.

- Lace damage from installation, adhesive use, or normal wear

- Tearing, ripping, or over-plucking of lace

- Heat damage from styling tools

- Coloring, bleaching, or chemical processing

- Damage caused by improper installation or removal

- General wear and tear from regular use

- Modifications or work performed by a third party

Customers are responsible for all return shipping costs when sending wigs back for repair or assessment.

Indiaims will cover the cost of returning the repaired item back to the customer.

We strongly recommend using a trackable shipping method, as Indiaims is not responsible for packages lost in transit during return shipping.

After the 90-day (3-month) period, wigs are no longer eligible for complimentary repairs.

All repair requests beyond this timeframe will be treated as paid services, with pricing determined based on the condition of the unit and the extent of the damage.

To request a repair, please contact:

Please include:

- Order number

- Clear photos or videos of the issue

- Brief description of the concern

- Subject line: 90-Day Repair Request – Order #